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更新于 7月19日

Customer Service Specialist

面議
  • 蘇州昆山市
  • 3-5年
  • 本科
  • 全職
  • 招1人

職位描述

合同管理催收賬款銷售訂單發(fā)貨報(bào)價(jià)
Responsibilities:
● Record the price history and work with sales department provide the Quotation per customer' request.
● Work with sales department and customer, provide the contract to customer.
● Work with sales department and customer, provide the bidding meeting documents per customer's request.
● Record all the quotation &contract &bidding data
● Work with customer & sales department & Application & Manufacturing department about customers claims and provide the settlement to customer.
● Work with customer &sales department &Application &Manufacturing department deal with the return fabrics
● Work with operation department / product management department and arrange and adjust the delivery schedule according to the customer's request.
● Provide finished fabrics list to sales and push customer for the delivery.
● Provide correct payment record to customer and push customer arrange the payment on time and monitor the account receivable
● Provide the fabrics data for all the payment to finance department and get it invoiced and settle some relative problems.
● Work with sales department and provide the sales forecast monthly.
● Work with Inter-Co CSR, tracking the Inter-Co orders enter and the schedule.
● Work with shipping department arrange the delivery for the export fabrics and provide the shipping schedule to Inter-Co CSR
● Work with planning & application &Inter-Co CSR and transfer the relative information between them
● Work with sales department complete all kind of forms such as Order Cancellation Form\Debt Write off Form etc. and distribute to relative department.
● JDE system -Relative sales data enter and maintenance.
● Monthly Report to CSR Manager / Reports upon Request
● Other assignment by the Manager
Requirements:
● Bachelor's degree or above
● Fluent in English
● Proficient in Excel (including VLOOKUP, PivotTables/ Power Query/Power BI, etc.)
● Strong communication and coordination skills
● Digital Skills
● Proficiency in basic data analysis using Python/SQL
● Experience with low-code platforms (Like Power automate, Power Apps)

工作地點(diǎn)

蘇州昆山市福伊特造紙(中國)有限公司-北門

職位發(fā)布者

VOCS/人事經(jīng)理

立即溝通
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